Privacy Policy

Privacy Statement Omnia Health

1.General

Omnia Health attaches great importance to the protection of your personal data. In this privacy statement we explain which data we collect, why we do this and how we handle it. We comply with the applicable laws and regulations, including the General Data Protection Regulation (GDPR).

2. What information do we collect?

We process the following personal data:

· Name and surname

· Address details

· Phone number

· Email address

· Payment details

· IP address

· Order history

3. Purposes and legal bases of processing

We collect and process your personal data for the following purposes:

• Processing and delivery of orders (performance of an agreement)
• Communication and customer service (legitimate interest)
• Improving our webshop and services (legitimate interest)
• Legal obligations, such as accounting and tax obligations (legal obligation)
• Marketing purposes (if you have given your consent)

4. Retention period of personal data

We do not retain your personal data for longer than is necessary for the purposes for which they were collected, unless a longer retention period is required by law.

5. Sharing data with third parties

We share your personal data with third parties only if this is necessary for the performance of our services or to comply with legal obligations. This includes:

· Payment service providers

· Logistics partners (such as Bpost and PostNL)

· Accounting and administrative services

We never sell your personal data to third parties.

6. Security of your data

Omnia Health takes appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access.

7. Your rights

You have the following rights with respect to your personal data:

• Right to access, correct or delete your data
• Right to restriction of processing
• Right to object to processing
• Right to portability of your data
• Right to withdraw your consent (if processing is based on consent)

You can exercise your rights by contacting us using the contact details below.

8. Cookies

Our website uses cookies to improve user experience. More information about our cookie policy can be found in our cookie policy on the website.

9. Contact details

Omnia Health info@omnia-health.be

If you have any questions about this privacy statement or the processing of your data, please contact us using the details above.

Last updated: 13-02-2025